Frequently Asked Questions
Q - I received only one bottle in the post, where is the rest of my order?
A - For ease of delivery into your post box, Nature’s Range ships every bottle separately to you, so please expect the rest of your order over the next day or two.
Q - How long will it take for me to receive my order.
A - Stirling Health has a policy to dispatch within 48 hours of receiving your order, therefore please allow 3 to 10 days from when we receive your order, taking postal delivery time into account.
Q - How will my order be sent, and what will the postage and packaging cost me?
A - Postage and packaging costs £2.95 per order, however we offer Free postage and packaging with every order to the value over £40. All orders are delivered by Royal Mail First Class post.
Q - What is Stirling Health Return and Refund Policy?
A - All Stirling Health products are covered by our 60 day Customer Satisfaction Guarantee, from the date of dispatch for the value of each product returned less £2.95 postage, packaging and administration costs attributable to every product unit. Please return the used or unused product/s, together with a copy of your invoice to Stirling Health Limited, PO BOX 163, St Peter Port, Guernsey, GY1 4HB.